Patrycja Hąbek, Witold Biały, Galina Livenskaya
Stakeholder engagement in corporate social responsibility reporting
Číslo: 1/2019
Periodikum: Acta Montanistica Slovaca
Klíčová slova: corporate social responsibility, stakeholders, CSR report, communication, mining industry
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Anotace:
Despite the increase of corporate social responsibility (CSR) reporting worldwide, the practices still lack accountability and
credibility. In the paper, the authors highlight the issue of undervalued stakeholder involvement in the process of improving the quality of
CSR reporting. Thus, this paper aims to answer the question of how stakeholders engage in the process of CSR reporting within the mining
industry, and if the mining companies use the stakeholder's feedback to improve this process? The data in the study was analyzed using
content analysis of corporate social responsibility reports of coal mining enterprises. The reports were collected from the sustainability
report database of the Global Reporting Initiative (GRI). The results indicate that stakeholder communication in the studied reports is more
focused on providing than obtaining information from stakeholders. All of the studied companies declare that they engage in dialogue with
stakeholders but with different groups. Feedback mechanisms are not very well developed and need more attention from reporting
companies
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credibility. In the paper, the authors highlight the issue of undervalued stakeholder involvement in the process of improving the quality of
CSR reporting. Thus, this paper aims to answer the question of how stakeholders engage in the process of CSR reporting within the mining
industry, and if the mining companies use the stakeholder's feedback to improve this process? The data in the study was analyzed using
content analysis of corporate social responsibility reports of coal mining enterprises. The reports were collected from the sustainability
report database of the Global Reporting Initiative (GRI). The results indicate that stakeholder communication in the studied reports is more
focused on providing than obtaining information from stakeholders. All of the studied companies declare that they engage in dialogue with
stakeholders but with different groups. Feedback mechanisms are not very well developed and need more attention from reporting
companies