Isabel Maria, Cláudia Patacas, Marta Resende, Rita Macieira de Sousa, Sofia Santos, Susana Alexandrino
Communication with the Hospitalized Patient and Ethical Dilemmas in the Covid-19 Pandemic
Číslo: 1/2022
Periodikum: Sociální práce
Klíčová slova: COVID-19, pandemic, hospital social work, social worker, communication, ethical dilemmas
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Anotace:
OBJECTIVES: This article aims to identify and analyse the constraints felt on the communicational
dimension and ethical dilemmas aroused from the professional practice in the context of the
COVID-19 pandemic by the Social Work department of Hospital do Litoral Alentejano, from
March 2020 to February 2021. THEORETICAL BASE: This a research of empirical basis, based
on the biopsychosocial model for intervention in health, applied to the provision of psychosocial
care to the patient, family and/or carer. METHODS: This reflection is a case study on the
constraints felt on the communicational dimension with the patient, the patient’s carers, and
health professionals, stemming from the impact the disease had on clinical and social care services,
the organisation and functioning of healthcare service providers. OUTCOMES: Development
of communication competences adjusted to a context of a pandemic crisis (or other) and the
reinforcement of an ethically driven reflexive practice. SOCIAL WORK IMPLICATIONS:
Adoption of a creative professional practice, in response to the identified constraints and ethical
dilemmas, to safely assure continuity of care.
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dimension and ethical dilemmas aroused from the professional practice in the context of the
COVID-19 pandemic by the Social Work department of Hospital do Litoral Alentejano, from
March 2020 to February 2021. THEORETICAL BASE: This a research of empirical basis, based
on the biopsychosocial model for intervention in health, applied to the provision of psychosocial
care to the patient, family and/or carer. METHODS: This reflection is a case study on the
constraints felt on the communicational dimension with the patient, the patient’s carers, and
health professionals, stemming from the impact the disease had on clinical and social care services,
the organisation and functioning of healthcare service providers. OUTCOMES: Development
of communication competences adjusted to a context of a pandemic crisis (or other) and the
reinforcement of an ethically driven reflexive practice. SOCIAL WORK IMPLICATIONS:
Adoption of a creative professional practice, in response to the identified constraints and ethical
dilemmas, to safely assure continuity of care.