Factors affecting work motivation of office workers - a study in Ho Chi Minh City, Vietnam

Anotace: Work motivation is one of the central concerns for many researchers and managers. When employees are motivated to work, they will generally put their best effort in the tasks that are assigned to them. Ho Chi Minh City is Vietnam’s economic and financial center. Therefore, the existence and development of businesses in Ho Chi Minh City will have great contribution to the social - economic development of Vietnam. This study aims to identify some factors affecting work motivation of office workers at enterprises in Ho Chi Minh City and suggest some solution to enhance work motivation. To achieve the above purposes, Cronbach’s Alpha and Exploratory factor analysis (EFA) are used to test the validity of the scale, linear analysis is used to define the factors that affect work motivation of office worker. The study was conducted in two main phases: preliminary research with the sample size of 50 respondents and official research with the sample size of 330 respondents. The result shows there are seven factors that affect office workers’ motivation: (1) relationship with superiors, (2) individual recognition, (3) promotion in organization, (4) wages and welfare policy, (5) work interest, (6) working conditions, (7) personal responsibility. Besides that, to enhance work motivation of them, some solutions such as manager-office worker relationship reinforcement, individual recognition, opportunities for promotion and career development, reasonable welfare policies are also mentioned in this study.